Information Technology

About Me

Hello world! Allow me to introduce myself. My name is Oscar Solis and I welcome you to my little corner of the interwebs! I am someone who is deeply captivated by the world of technology and I invite you to check out my portfolio and follow me on my journey. I have embarked on various projects and I am excited for you to check them out!

What I’m working on

100 Days of Code: Python Pro Bootcamp

Throughout this comprehensive course, we cover a massive amount of tools and technologies, including: Python 3 - the latest version of Python PyCharm, Jupyter Notebook, Google Colab Python Scripting and Automation Python Game Development Web Scraping Beautiful Soup Selenium Web Driver Request WTForms Data Science Pandas NumPy Matplotlib Plotly Scikit learn Seaborn...

Pupflix

A Netflix clone!

Projects

Rain Alerts

Using API Keys, authentication, and environment variables in this project to get whether it will rain today. Then, if it is going to rain, send an SMS to the user.

Connect and Protect: Networks and Network Security

By the end of this course, you will develop a greater understanding of network architecture, operations, intrusion tactics, common types of network vulnerabilities and attacks, and how to secure networks. You’ll also be introduced to common network protocols, firewalls, virtual private networks (VPNs), and system hardening practices. Define types of...

Experience

Signature Aviation

Signature Aviation, Service Desk Technician
REMOTE | January, 2022 - March, 2024

Utilized ServiceNow to efficiently track and resolve IT incidents, ensuring timely resolution and minimal disruption to daily operations.
Leveraged Splunk for comprehensive threat analysis, monitoring network activity, and proactively detecting security threats, enhancing overall cybersecurity posture.
Managed user accounts and permissions in Active Directory, ensuring proper access controls and efficient user provisioning.
Diagnosed and resolved performance issues and concerns with Citrix user profiles in the virtual desktop infrastructure, improving overall system efficiency and user experience.
Utilized Microsoft 365 admin center tools, including Azure Active Directory, to manage user accounts, streamline identity and access management processes, and enhance collaboration and productivity within the organization.

Geek Squad

GeekSquad, Advanced Repair Agent
Mission Viejo, CA | November, 2019 - December, 2021

Certified iOS and Apple device technician proficient in troubleshooting, diagnosing, and resolving technology issues using specialized software such as Apple Diagnostics and third-party diagnostic tools.
Expertise in PC and Mac troubleshooting, including the utilization of industry-leading anti-malware software for spyware, malware, trojan, and virus removal, as well as formatting and data recovery.
Implemented software updates, including new Windows updates, and performed hardware replacements for components such as RAM, video cards, and motherboards, ensuring optimal system performance.
Utilized network diagnostic tools to identify and resolve hardware, software, and network problems on consumer electronics, including devices within local networks.
Managed backups, software restore services, and disaster recovery processes to safeguard critical data and ensure business continuity.
Provided comprehensive technical support and answered customer inquiries, demonstrating in-depth knowledge of products, requirements, and industry standards.
Configured and installed various peripherals, conducted data entry, and performed file updating to ensure seamless device integration and data management.
Thrived in a fast-paced retail environment, delivering exceptional customer service, performing computer-related installations, and providing technical support.
Coached and trained fellow employees on best practices, troubleshooting techniques, and software solutions to enhance team performance and customer satisfaction.
Interacted with customers respectfully, showcasing professionalism and providing a unique and personalized experience.
Conducted consultations to assess customer needs and recommended software solutions, highlighting their value and benefits.
Managed daily email communication, documenting completed work, and identifying issues requiring attention, ensuring effective communication within the team.